Become a customer satisfaction hero
Get actionable insights to grow your business with SurveyMonkey CX
Turn customer insights into action – faster
SurveyMonkey CX is a turn-key NPS® solution with powerful features designed to collect, understand, and act on your customer feedback.
Effortless customer listening
Trigger personalized surveys through multiple channels that reach customers when they are most receptive.
Identify improvement areas using advanced analytics - from key driver analysis to industry benchmarks.
Easily share insights with your team, and close the loop with your customers by triggering follow-up actions.
Increase loyalty – Accelerate revenue
Know what actions to take to drive customer loyalty and revenue growth. Build the case for investment in customer experience programs.
Captivate your customers throughout their entire journey
Monitor and optimize customer satisfaction at all relevant interaction points - from purchase to onboarding to post service requests and more.